Artificial Intelligence

Sukhdeep Aurora, Chief People Officer – ANAROCK Property Consultants

India is adopting new-age technology fairly rapidly – and is, in fact, a hotbed for the very creation of such technology. Corporate executives are increasingly using technology to make their day-to-day tasks more efficient and less strenuous.

This trend brings up a loaded and hotly-debated question for India Inc. and in fact corporates globally – will technology eliminate the need for humans when it comes to performing routine tasks?

There is obviously no one-size-fits-all answer to this question. The answer is obviously ‘yes’ when it comes to a number of largely mechanical functions. Countries, where scarce manpower is expensive, will also see a greater thrust towards automation than others.

However, let’s examine the situation closer to home and take the job function of Executive Assistants or personal secretaries as a case in point. This is one role I am asked about fairly often in context with possible erosion by technology.

Will Technology Replace Secretaries?

Today, India is amongst the fastest-growing smartphone markets globally, with around 340 million users tracked by Statistica.com in 2017 alone.