Presently, data indicates that 14 new malls spread over 5.9 mn sq. ft. area will get operational by 2021-end across Indian cities, and fit-outs are underway in at least 10 of them.
  • Three-fold jump of mall supply this year – from 3.2 mn. sq. ft. in 2018 to nearly 10 mn. sq. ft. – following supply rollover from the previous year 
  • Online players plan survival tactics post new E-commerce policy; eye brick-and-mortar spaces
  • E-commerce pegged to grow at 27% CAGR, offline retail at 16% between 2017 & 2021
  • Nearly US $1.42 bn FDI infused in Indian market between April 2000 to June 2018

Mumbai, 25 February 2019: Responding to burgeoning consumerism in India, mall developers are rapidly infusing new retail developments across the top 7 cities, with nearly 10 mn. sq. ft. new mall supply in 2019.

Factoring in the rollover of some supply from 2018, there will be a three-fold jump in 2019 against the preceding year.

These and other critical insights are outlined in the research report ‘Customer Experience (CX): The Epicentre of Retailing’ by ANAROCK Property Consultants, released at the Retail Leadership Summit (RLS) 2019 in Mumbai today.

Customer experience and built environment are completely metamorphosing the retail business in the country,